VIP English Coach Privacy Policy

VIP English Coach is committed to protecting the privacy and security of our users. This privacy policy outlines how we collect, use, and share personal information, as well as our practices for handling user data. By using our website, services, or participating in our TEFL Course or Partner Program, you agree to the terms of this privacy policy.

Information We Collect

1. Personal Information:

• • When you send a message, we collect the following personal information:
    • Name
    • Country
    • Email address
  • When you create an account or sign up for our services as a student, we collect the following personal information:
    • Name
    • Country
    • Email address
    • Username
    • Password (hashed for security)
  • When you create an account or sign up for our services as a teacher, we collect the following personal information:
    • Email
    • Firstname
    • Lastname
    • Country
    • City
    • Citizenship
    • Residence
    • Gender
    • Age
    • Date Of Birth
    • Education
    • Passport (Yes/No)
    • Language Proficiency
    • Teaching Experience

 

Technical Data

We also collect technical data such as:

• • • IP address
    • Browser type and version
    • Operating system
    • Device type and model
    • Language preferences
    • Time zone

 

Usage Data

We may also collect usage data such as:

• • • Pages viewed
    • Time spent on the site
    • Search queries
    • Clicks on links and buttons

 

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect data about your interactions with our website and services. This includes:

• • • Session cookies to manage user sessions
    • Persistent cookies to remember user preferences
    • Analytics cookies to track usage patterns

 

How We Use Your Information

We use your personal information to:

• • • Manage your account, including authentication and authorization, profile management, and communication with you
    • Improve our services, including enhancing user experience, improving website performance, and developing new features
    • Send you marketing and promotional materials, including newsletters, promotional emails, and social media updates
    • Facilitate the recruitment process if you participate in our Partner Program

 

Sharing Your Information

We may share your personal information with:

• • • Our service providers, including payment processors, email marketing services, and analytics providers
    • Law enforcement agencies or comply with legal requirements, including court orders, subpoenas, and government requests

 

Security Measures

We have implemented the following security measures to protect your personal information:

• • • Data encryption to protect your personal information during transmission
    • Data storage in secure databases and servers, with access restricted to authorized personnel
    • Procedures to deal with any suspected personal data breach and notify you and any applicable regulator of a breach where we are legally required to do so

 

User Rights

You have the right to:

• • • Access and correct your personal information
    • Request the deletion of your personal information
    • Request a copy of your personal information

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Embedded Content from Other Websites

Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

How Long We Retain Your Data

We retain your personal information for as long as you maintain an active account with us. Once your account is inactive for a period of 12 months, we will delete your personal information, unless we are required to retain it for legal or regulatory purposes.

 

Changes to This Policy

We reserve the right to update this privacy policy at any time. We will notify you of any changes and provide a revised version of the policy.

 

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at [contact email].

 

Effective Date

This privacy policy is effective as of 10 June 2024 and will be updated periodically.

VIP English Coach is committed to protecting your privacy and ensuring that your personal information is handled securely and in accordance with applicable laws and regulations in the US, EU and South Africa.